HP HP2-B97 : Selling HP Printing Hardware and Supplies
- Exam Code: HP2-B97
- Exam Name: Selling HP Printing Hardware and Supplies
- Updated: Oct 05, 2026
- Q & A: 93 Questions and Answers
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HP HP2-B97 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Needs Analysis & Solution Positioning | 25% | - Identify customer printing requirements - Match hardware/supplies to business use cases - Differentiate HP solutions from competitors |
| Support, Warranty & Services | 10% | - Recycling and environmental programs - HP warranty and support options - Managed print services overview |
| Value Proposition & Sales Strategy | 20% | - Reliability, security and sustainability features - Total cost of ownership (TCO) benefits - Upselling and cross-selling opportunities |
| HP Printing Portfolio Overview | 20% | - LaserJet and InkJet product families - HP specialty and industrial printing devices - PageWide and large-format printing solutions |
| Supplies and Consumables | 25% | - Original HP cartridges and toners - Supplies lifecycle and cost-per-page analysis - Paper and media types |
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