IBM 000-580 : IBM Case Manager V5.0

  • Exam Code: 000-580
  • Exam Name: IBM Case Manager V5.0
  • Updated: Aug 12, 2026
  • Q & A: 116 Questions and Answers

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IBM 000-580 Exam Syllabus Topics:

SectionObjectives
Topic 1: Security and Administration- Security model
  • 1. Role-based access control
    • 2. Authentication and authorization
      - System administration
      • 1. Deployment considerations
        • 2. Monitoring and troubleshooting
          Topic 2: Case Manager Architecture and Concepts- IBM Case Manager components and architecture overview
          • 1. Role of Case Manager Client and server components
            • 2. Case management solution structure
              - Case lifecycle and case design principles
              • 1. Case creation and lifecycle stages
                • 2. Case design best practices
                  Topic 3: Solution Design and Development- Solution modeling
                  • 1. Case types and document types
                    • 2. Solution templates and reuse
                      - Task and activity design
                      • 1. Task routing and assignment rules
                        • 2. Workflow integration
                          Topic 4: Integration and Content Management- Content integration
                          • 1. Document lifecycle within cases
                            • 2. IBM FileNet integration concepts
                              - System integration
                              • 1. External system connectivity
                                • 2. Service orchestration in case solutions

                                  IBM Case Manager V5.0 Sample Questions:

                                  1. In the development environment target object store, which tool(s) should be used to to add non-case management assets, such as search templates and form templates?

                                  A) Only Solution Assistant
                                  B) Only Enterprise Manager, and/or Workplace
                                  C) Enterprise Manager, Workplace, and/or Workplace XT
                                  D) Only Workplace, and/or Workplace XT


                                  2. WebSphere Integration Developer enables IBM Case Manager tasks to partake in process orchestration with which product?

                                  A) FileNet Business Process Manager
                                  B) WebSphere iLog jRules
                                  C) InfoSphere Streams
                                  D) WebSphere Process Server


                                  3. When your solution is ready to be distributed, to which folder do you move your Solutions subfolder to in the design object store?

                                  A) Solutions
                                  B) Deployment
                                  C) Environments
                                  D) Templates


                                  4. When conducting a single server installation using the IBM Case Manager Platform Installation Tool, which one of the following databases is supported?

                                  A) MySQL
                                  B) IBM DB2
                                  C) Microsoft SQLServerW Times New Roman ArialZ X
                                  D) Oracle


                                  5. How many object stores are supported for a case management production environment?

                                  A) One case management design object store and one or more case management target object stores
                                  B) One case management design object store and only one case management target object store
                                  C) No case management design object store and only one case management target object store
                                  D) No case management design object store and one or more case management target object stores


                                  Solutions:

                                  Question # 1
                                  Answer: C
                                  Question # 2
                                  Answer: D
                                  Question # 3
                                  Answer: D
                                  Question # 4
                                  Answer: B
                                  Question # 5
                                  Answer: A

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