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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Which service must be activated to locate the CDR Analysis and Reporting tool under the Tools section in Cisco Unified Serviceability?

A) Cisco UXL Web Service
B) Cisco CAR Web Service
C) Cisco WebDialer Web Service
D) Cisco Messaging Interface

2. Which type of server is used to deliver the configuration to an IP phone?

A) Cisco Discovery Protocol
B) DHCP
C) FTP
D) TFTP

3. Which Cisco IOS command should you use to view the configuration of voice dial peer 911?

A) show dialplan dialpeer 911
B) show dialplan number 911
C) show dial-peer voice 911
D) show event-manager consumers 911

4. When you configure a shared extension in Cisco Configuration Professional, which two characteristics should be the same on both phones, so that the phones can successfully use a shared extension? (Choose two.)

A) MAC address
B) user ID
C) monitor mode
D) ephone-dn
E) number

5. How is the calendar information in Microsoft Exchange integrated into CUPS Presence signaling so that the Free/Busy status in an Outlook calendar can be mapped to the Available/Away Presence status?

A) using CTIQBE
B) using SIP/SIMPLE
C) using WebDAV
D) using XMPP

Solutions: