BlackBerry BCP-240 : BlackBerry 10 Support Specialist

  • Exam Code: BCP-240
  • Exam Name: BlackBerry 10 Support Specialist
  • Updated: Oct 07, 2026
  • Q & A: 100 Questions and Answers

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BlackBerry BCP-240 Exam Syllabus Topics:

SectionWeightObjectives
Device Deployment & Configuration35%- Network and connectivity setup
- BlackBerry Link and backup/restore
- Initial setup and provisioning
Troubleshooting & Maintenance25%- Software updates and OS upgrades
- Diagnosing common issues
- Performance and connectivity fixes
BlackBerry 10 Architecture & Components15%- BB10 OS fundamentals
- Hardware and software components
BES 10 Integration & Management20%- Policy enforcement and user accounts
- Connecting to BlackBerry Enterprise Service 10
Security & Connectivity15%- VPN, Wi-Fi, Bluetooth and cellular settings
- Encryption and permissions
Application & Content Management15%- Installing, updating and removing apps
- BlackBerry World and BlackBerry World for Work

BlackBerry 10 Support Specialist Sample Questions:

Question #1

How is a VPN connection configured in BlackBerry 10 (BB10)?

  • A. Settings -> Advanced Options -> Network Connections -> VPN
  • B. Options -> Advanced Options -> Network Connections -> VPN
  • C. Options -> Network Connections -> VPN
  • D. Settings -> Network Connections -> VPN
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

Performing a Security Wipe will delete which of the following?

  • A. If work perimeter does not exist then all data but not downloaded applications
  • B. All PIM information, pictures or videos but not downloaded applications
  • C. All data on the device including any pictures or videos, and downloaded applications
  • D. All data from the work perimeter
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

The standard battery that comes with the BlackBerry 10 (BB10) handheld can be charged through which one of the following types of cables?

  • A. Micro USB
  • B. Mini USB
  • C. AC Power Adapter
  • D. Micro HDMI
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

Where are notifications that an application has finished downloading from BlackBerry World enabled?

  • A. BlackBerry World > Settings > General Settings > Download Notifications
  • B. BlackBerry World > Settings > Notifications > Download Notifications
  • C. Settings > Notifications > BlackBerry World > Download Notifications
  • D. Settings > Notifications > Other Applications > BlackBerry World > Download Notifications
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

Which of the following can be used to Backup a BlackBerry 10 (BB10) device?

  • A. BlackBerry Link
  • B. BlackBerry Desktop Manager and BlackBerry Device Manager
  • C. BlackBerry Desktop Manager
  • D. BlackBerry Link and BlackBerry Desktop Manager
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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