HP HP2-H08 : Servicing HP Desktops , Workstations , and Notebooks

  • Exam Code: HP2-H08
  • Exam Name: Servicing HP Desktops , Workstations , and Notebooks
  • Updated: Aug 16, 2026
  • Q & A: 131 Questions and Answers

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HP HP2-H08 Exam Syllabus Topics:

SectionWeightObjectives
Networking and Connectivity15%- Network troubleshooting
- Wired and wireless network configuration
- Bluetooth and peripheral connectivity
Hardware Installation and Replacement25%- Replacing system boards, processors, memory, and storage
- Upgrading graphics, power supplies, and peripherals
- Disassembly and reassembly procedures
Product Overview and Architecture20%- System components and architecture
- HP Desktop, Workstation, and Notebook families
- BIOS and UEFI configuration
Troubleshooting and Diagnostics30%- Power-on and POST issues
- Hardware error codes and LED indicators
- Operating system and software related problems
- HP diagnostic tools and utilities
Maintenance, Safety, and Warranty10%- Warranty validation and service policies
- Firmware updates and system maintenance
- ESD safety procedures

HP Servicing HP Desktops , Workstations , and Notebooks Sample Questions:

1. Which tool should you use to set and change the Smart Card PIN on an HP notebook?

A) Smart Card Security for HPProtectTools
B) F10 Computer Setup Utility
C) Credential Manager for HPProtectTools
D) Security Center in Windows Control Panel


2. Which range of colors does the HP DreamColor display?

A) up to 1 million colors in a 30-bit. LED-backlit display
B) more than 10 billion colors in a 30-bit. LED-backlit display
C) up to 10 million colors in a 30-bit. LED-backlit display
D) more than 1 billion colors in a 30-bit. LED-backlit display


3. After a customer has replaced a hard drive, how can they restore the PC or notebook to the factory-default configuration?

A) by purchasinga newoperating systemfrom Microsoft
B) by usingthe recoveroperating systemoption within the BIOS
C) by restoring the settings from the preinstalled operating system on the new hard drive
D) by usingthe recovery media created during theinstallation process


4. You are trying to recover a password on an HP notebook PC with HP Startup Support Environment installed. Which key do you press to enter the HP SpareKey window?

A) F4
B) F7
C) F12
D) F1


5. You are working on a computer that does not detect any USB devices. You suspect that USB support is not enabled. Where do you verify this setting?

A) add/remove hardware option
B) hardware profiles
C) on the USB device
D) BIOS setup utility


Solutions:

Question # 1
Answer: C
Question # 2
Answer: D
Question # 3
Answer: D
Question # 4
Answer: B
Question # 5
Answer: D

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