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CompTIA A+ Certification Exam (JK0-801) Sample Questions:

1. A user calls to report that a notice keeps appearing on their screen whenever they try to pull down video clips from a website. The notice says "This category is being blocked because it is streaming media. Please click continue to use your assigned quota time". The technician is aware that a new web filtering application was recently implemented which assigns a 120 minute quota on streaming media and a message appears allowing the user to continue. Which of the following is the BEST response for the technician to give the user?

A) "If you read the entire notice screen it clearly states that you should click continue. Did you read the entire notice?"
B) "Since video takes a large amount of bandwidth, management has implemented a policy to limit what each user can download and watch."
C) "Are these video clips work related? What specific website are you trying to download the videos from?"
D) "A new application was introduced to help improve and manage the network. The video should appear once you select continue on the message."

2. 255.255.0.0 is the standard subnet mask for which of the following IP classes?

A) Class B
B) Class D
C) Class C
D) Class A

3. Which of the following safety devices would be employed to prevent static discharge between a computer and a technician?

A) Non-Magnetic screwdriver
B) Voltmeter
C) Electrical tape
D) ESD mat

4. A technician has been tasked with designing a new printing solution for a small team. They want to be able to use a central printer from their shared workspace as well as the conference room next door. Which of the following connection methods would BEST suit their need?

A) Bluetooth
B) Infrared (IR)
C) USB
D) Wireless

5. A technician installs a new sound card but no sound can be heard. Which of the following utilities can be used to see an error?

A) DXDIAG
B) REGEDIT
C) Device Manager
D) MSCONFIG

Solutions: