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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. During requirements gathering with a nonprofit, the consultant discovers that the customer only works with individual contributors and volunteers (not companies or organizations). The consultant considers using Person Accounts with NPSP so that the customer can track its individual's as accounts. What is the best practice regarding Person Accounts?

A) Person Accounts should be tested in NPSP, and can be turned off if it does not work as intended
B) Ensure the Person Account record type is selected as the Household record type in NPSP Settings
C) Person Accounts were not designed to work with NPSP, and is not supported for use with NPSP
D) Ensure that the Person Account record type is set as the default record type for the profile of the user who is converting the lead if the customer is planning to do lead conversion

2. A nonprofit runs a large scholarship program for high-school graduates. It wants to use Salesforce to help with accepting external scholarship applications, reviewing processes, and tracking requirements.
Which two solutions should the consultant recommend to meet this requirement?
Choose 2 answers

A) Web-to-lead form
B) Outbound Funds Module
C) NPSP Opportunities with GAU Allocation
D) Experience Cloud

3. A consultant using CumulusCI has customized a nonprofit's org and wants them to validate these changes with the latest release of NPSP which will be pushed to production one week later.
What are two ways the consultant can deploy this for the nonprofit after the release is announced?
Choose 2 answers

A) Test customizations in an updated sandbox.
B) Install NPSP and test the customizations in a new Developer Edition org.
C) Configure a scratch org with NPSP dependency and test customizations.
D) Compare the customizations to the NPSP roadmap and create a new trial org.

4. A consultant is assisting a nonprofit organization in its data integration and data mapping between the two systems. The consultant is unsure when a particular field was introduced by NPSP.
How should the consultant find the NPSP version number for the field?

A) Install a third-party app from the AppExchange to extract the metadata.
B) Click on "Setup" and navigate to "Schema Builder".
C) Click on "Setup" and navigate to "Objects and Fields".
D) Reference the NPSP Public Data Dictionary.

5. A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.
How should a consultant ensure the campaign stays current?

A) 1. Create a Contact report and filter by Total Number of Gifts.
B) 1. Create a Report of Opportunities, grouped by Primary Contact, and add a filter to exclude donors who fail to meet the
C) 1. Create a list view of Opportunities and filter the list by Total Number of Gifts. 2. Run the list view each month and click the Add to Campaign button.
D) 1. Add standard roll-up fields to the Contact record to calculate total number of gifts.

Solutions: