WGU Organizational-Behavior : WGU Organizational Behavior (GTO1, C715)

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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What is a personal view of how one is supposed to act in a given group situation?

A) Role perception
B) Role conflict
C) Role identity
D) Role expectation

2. What defines acceptable standards of behavior that are shared by group members?

A) Group roles
B) Group norms
C) Group status
D) Group conformity

3. In organizing a team to develop a new product for entry into the electronics market, management wanted to assign team members having characteristics common to effective teams. Which list specifies common characteristics of effective teams?

A) Effective leadership, members who score low on the personality characteristic of extroversion, and members who fill role demands
B) A climate of trust, members who fill role demands, and an absence of conflict
C) Members who are emotionally stable, members who fill role demands, and a manageable level of conflict
D) A climate of trust, members who score low on the personality characteristic of extroversion, and effective leadership

4. How can an organization transmit its culture to its employees?

A) By requiring employees to memorize the mission statement
B) By creating and repeating ritualistic activities
C) By influencing the balance of cultural backgrounds of employees
D) By studying employee gripes and complaints

5. Which method should be used to maximize team member participation in a global meeting?

A) Online using computer technologies and/or phone communication
B) A Delphi-like sequence of notes via carrier mail to encourage dialog between members
C) Alpha-direct technologies to maintain communication links
D) Unilateral electronic messaging to facilitate communication

Solutions: