Salesforce Slack-Admn-201 : Salesforce Certified Slack Administrator

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

Question 1

You work with a team of developers who are responsible for creating a custom ticketing app at your organization.
What should you do to ensure subject matter experts (SMEs) from the developer team are able to continuously manage settings for the custom app?

A. Create a channel where the SMEs can submit suggested changes, and Org Admins can review and decide whether to apply the suggestions.
B. Promote the SMEs to Org Admin so they can manage the custom app as well as all other apps installed at your organization.
C. Add the SMEs as internal app collaborators so they can directly manage the app's settings.
D. Encourage the developer team to use Workflow Builder to automate ticketing instead of creating a custom app.

Question 2

You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)

A. Advise Workspace Admins to direct all members to Slack's website to review new features.
B. Direct members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.
C. Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.
D. Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.

Question 3

At which point in the process should you claim your relevant domains for your Enterprise Grid organization?

A. Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.
B. As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.
C. Any time. Workspaces created prior to domain claiming will be shut down automatically.
D. Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.

Question 4

You're a Support Agent on the admin team for your Slack Enterprise Grid workspace.
An employee requests adding 15 new members from an external company for a 12-month joint marketing partnership.
How should you respond?

A. Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.
B. Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.
C. Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.
D. Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAML single sign-on (SSO).

Question 5

Your organization recently purchased the Slack Pro plan.
As the IT lead, you're responsible for setting up single sign-on (SSO).
Which provider is required for the Pro plan?
(Select the best answer.)

A. Azure SAML
B. G Suite Auth
C. Auth0
D. Okta

Solutions: