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Salesforce Certified Slack Consultant Sample Questions:

1. You just kicked off a new engagement with a customer and you're in the initial experience discovery phase, gathering information about your customer.
Why is it important to ask your client about existing Slack apps and frequently used apps for the Slack launch experience?

A) There may be apps that impede the adoption of Slack.
B) Users may need training on other apps to make their work more productive.
C) There may be opportunities for new Slack integrations that can make the Slack user experience more productive.
D) There may be unequal access to apps based on teams and departments.

2. Which client team member is responsible for making any critical business decisions, responding to escalations and providing direction to the project team during an engagement?

A) Communications lead
B) Executive sponsor
C) Slack admin
D) Product owner

3. Your Slack client requests your guidance on evaluating eDiscovery and DLP applications for their Slack Enterprise Grid. Specifically, the client's Enterprise Security team wants to understand the access these applications will have to data on their grid.
How would you respond to this question?

A) eDiscovery applications need only read access to Slack data, whereas DLP applications require both read & write access.
B) eDiscovery applications need only create access to Slack data, whereas DLP applications require both read & write access.
C) eDiscovery applications need only read access to Slack data, whereas DLP applications require both create & update access.
D) Both eDiscovery and DLP applications require read & write access to Slack data.

4. You are a Slack consultant helping a client configure Slack Connect. The client is planning a new project with an external partner, and the client asks you whether approval will be required to work with the partner in Slack Connect channels by default.
What guidance should you provide about working with other companies / partners in Slack Connect channels?

A) Slack Connect channels require approvals only if Slack Apps require approvals.
B) Approval is never required to work with people from other companies in Slack Connect channels.
C) Approval is always required to work with people from other companies in Slack Connect channels.
D) Approval is sometimes required to work with people from other companies in Slack Connect channels.

5. Your client wants to enforce controls and display a warning every time that @channel, @here or @everyone is used in channels with six or more members.
How should you advise them?

A) In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning the first time someone logs on each day.
B) This is a default setting - members will always get a warning when using @channel, @here or
@everyone in any channel with at least six members.
C) In org settings, organization policies, permissions tab, you can set up a Messaging policy to show a warning at least once a day.
D) In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning when @channel, @here or @everyone is used.

Solutions: