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ISEB Foundation Certificate in Business Analysis Sample Questions:

1. Which of the following may be used to document the outcomes of a workshop?

A) Round robin.
B) Mind maps.
C) Stepwise refinement.
D) Brainwriting.

2. It is claimed that a new system will bring improved job satisfaction to employees. How should this improved job satisfaction be classified?

A) As an intangible cost.
B) As an intangible benefit.
C) As a tangible cost.
D) As a tangible benefit.

3. Which of the following options only includes workshop discovery techniques?

A) Rich pictures, mind maps, task scenarios.
B) Stepwise refinement, context diagrams, process models.
C) Brainstorming, brainwriting, mind maps.
D) Round robin, post-it exercise, brainstorming.

4. In which stage of the business analysis process model would the business analyst produce a business case?

A) Defining the requirements.
B) Analysing the needs.
C) Considering perspectives.
D) Evaluating the options.

5. A software house is developing a software package specifically for hotel management. A business analyst has been employed because of her familiarity with the hotel industry. Which of the following competencies has she been employed to bring to the project?

A) Problem solving.
B) Domain knowledge.
C) Project management.
D) Team leadership.

Solutions: