Salesforce Administrative Essentials for New Admins in Lightning Experience + Certification : ADX-201C

  • Exam Code: ADX-201C
  • Exam Name: Administrative Essentials for New Admins in Lightning Experience + Certification Exam
  • Updated: Aug 08, 2026
  • Q & A: 1005 Questions and Answers

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About Salesforce Administrative Essentials for New Admins in Lightning Experience + Certification : ADX-201C Exam

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The going with are going to be talked concerning within the SALESFORCE ADX-201c exam dumps:

  • Describe the contemplations when bringing in, refreshing, moving, and mass erasing information (for instance, CSV documents, information quality, field planning, record IDs, outer IDs, copy records)
  • Describe the alternatives accessible while making or redoing a report (for instance, report type, report design, fields, summing up information, sifting information, diagramming, booking, and contingent featuring)
  • Describe the capacity of Salesforce Content
  • Describe the capacities of lead robotization apparatuses and crusade the executives
  • Given a situation, recognize the fitting deals profitability highlights utilizing opportunity apparatuses, and know when items and Price Books ought to be utilized
  • Describe the highlights of Chatter (for instance, feed, gatherings, following, security)
  • Describe the capacities of case the board (for instance, case measures, case settings, and case remarks)
  • Describe the capacities of the Salesforce Experience Cloud destinations
  • Describe the abilities of custom report types
  • Describe the alternatives accessible while making and adjusting dashboards (for instance, dashboard segments, information sources, diagram types, buying in, and running client)
  • Describe the capacities of Salesforce Knowledge
  • Given a situation, distinguish how to mechanize case the executives (for instance, case task, pre-programmed message, acceleration, web-to-case, email-to-case, case groups)
  • Describe the capacities of action the executives (for instance, oversee undertakings, occasions, public schedules, multi-day occasions
  • Describe the capacities and ramifications of information approval devices
  • Describe the various approaches to reinforcement information (for instance, information send out assistance, trades, dataloader)
  • Given a situation, recognize the capacities and ramifications of the business interaction
  • Given a situation, distinguish apparatuses and use cases for overseeing information (for instance, dataloader, information import wizard)
  • Describe the effect of the sharing model on reports

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The going with are going to be reviewed within the SALESFORCE ADX-201c exam dumps:

  • Describe the installation and synchronization options of Salesforce Lightning for Outlook
  • Identify use cases for AppExchange applications
  • Given a scenario, identify the appropriate automation solution based on the capabilities of workflow/process
  • Describe the capabilities of the Salesforce Mobile App
  • Describe capabilities and use cases for the approval process

Reference: https://trailhead.salesforce.com/en/academy/classes/adx201c-administrative-essentials-for-new-admins-in-lightning-experience--certification/

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Salesforce ADX-201C Exam Syllabus Topics:

SectionObjectives
Topic 1: Getting Around the App- Salesforce Fundamentals
  • 1. Lightning Experience Navigation
  • 2. Help and Training Resources
  • 3. Data Model Basics
Topic 2: Getting Your Organization Ready for Users- Organization Setup
  • 1. Chatter Setup
  • 2. User Interface Configuration
  • 3. Company Profile Configuration
  • 4. Activities and Calendars
  • 5. Search Configuration
  • 6. Mobile Access
Topic 3: Security and Data Access- Security Model
  • 1. Login Restrictions
  • 2. Role Hierarchy
  • 3. Record-Level Security
  • 4. Sharing Rules
  • 5. Object-Level Security
  • 6. Field-Level Security
Topic 4: Automation- Business Process Automation
  • 1. Case Automation
  • 2. Lead Automation
  • 3. Process Automation
  • 4. Email Templates
  • 5. Workflow Rules
Topic 5: Managing the Support Process- Service and Support
  • 1. Service Cloud Collaboration
  • 2. Salesforce Console
  • 3. Support Process Automation
  • 4. Support Analytics
Topic 6: Customization- Application Customization
  • 1. Record Types
  • 2. Formula Fields
  • 3. Standard and Custom Fields
  • 4. Page Layouts
  • 5. Data Quality Management
  • 6. Picklists and Lookup Relationships
  • 7. Business Processes
Topic 7: Reports and Dashboards- Analytics
  • 1. Report Filters and Formulas
  • 2. Dashboard Creation
  • 3. Report Distribution
  • 4. Report Creation and Modification
  • 5. Report Builder
Topic 8: Managing Data- Data Management
  • 1. Data Loader
  • 2. Data Import Wizard
  • 3. Mass Delete Operations
  • 4. Data Backup and Export
  • 5. Mass Transfer
Topic 9: Setting Up and Managing Users- User Administration
  • 1. Chatter Users and Invites
  • 2. User Creation and Maintenance
  • 3. Profiles and Permission Management
  • 4. Login and Access Troubleshooting

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