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NEW QUESTION # 12
DreamHouse Realty currently deals only with single-family homes but is expanding its business it include condos in large cities. There are some features and amenities that inly apply to condos, such as the amount of a deposit and concierge services.
How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?
How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?
- A. Build a Lightning component to display fields that only apply to condos.
- B. Create a Record Type for the type of property and custom page layouts for each.
- C. Make is custom Lightning page to display specific fields based on the type of property.
- D. Configure a validation rule to display fields based on the type of property the user is viewing.
Answer: B
Explanation:
A record type allows administrators to offer different business processes, picklist values, and page layouts to different users based on their profiles. By creating a record type for the type of property (single-family home or condo), DreamHouse Realty can assign different page layouts to each record type that display only relevant fields for each property type. The record type can also determine which sales process and path are available for each opportunity. References: https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.
htm&type=5
NEW QUESTION # 13
Which of the following is a typical user of Salesforce Knowledge?
- A. Sales Rep
- B. Support Agent
- C. All of the above
- D. Internal Training Team
- E. End Customer
Answer: C
NEW QUESTION # 14
Management at Ursa Major Solar wants to understand how many accounts have opportunities in the overall pipeline.
What should the administrator use to create a report showing all open opportunities and the total number of accounts represented?
- A. A custom report type showing opportunities with accounts
- B. The row count on a summary report grouped by account name
- C. The Show Unique Count option on the account name column
- D. A Cross Filter selecting opportunities with accounts
Answer: D
NEW QUESTION # 15
AW Computing organizes Its sales regions as East, Central, and West. Each region has sales reps, a sales director, and sales operations members. The organization-wide default for all objects is set to Private.
Members of the operations team for the East region need access to all the accounts and opportunities in the region.
How should the administrator configure this requirement?
- A. Assign to a role in the role hierarchy positioned above the East sales director.
- B. Share an Opportunity sharing the with a public group containing the East operations profile.
- C. Utilize territory management to add the operations team to the East territory.
- D. Instruct the operations team members to add themselves to the account teams.
Answer: C
Explanation:
Territory management is a feature that allows you to grant access to accounts and opportunities based on criteria such as geography, industry, product line, or customer size. A territory is a grouping of accounts and users that represents a market segment or business unit. In this case, the administrator should utilize territory management to add the operations team to the East territory, which contains all the accounts and opportunities in the East region. This way, the operations team members can access all the records in their territory regardless of who owns them or what the organization-wide default is. References:
https://help.salesforce.com/s/articleView?id=sf.territories_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.territories_define.htm&type=5
NEW QUESTION # 16
A field's label was changed in the sandbox. What should be done that the production's field label will also be changed? Choose 2
- A. Changeset
- B. Import wizard
- C. Dataloader
- D. Manually change the field label in production
Answer: A,D
NEW QUESTION # 17
Management at Ursa Major Solar wants to understand how many accounts have opportunities in the overall pipeline.
What should the administrator use to create a report showing all open opportunities and the total number of accounts represented?
- A. A Cross Filter selecting opportunities with accounts
- B. A custom report type showing opportunities with accounts
- C. The row count on a summary report grouped by account name
- D. The Show Unique Count option on the account name column
Answer: D
Explanation:
The Show Unique Count option on the account name column will create a report showing all open opportunities and the total number of accounts represented. This option will count each account only once, even if it has multiple opportunities. The report can be grouped by account name or any other field to show more details. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_builder_unique_count.htm&type=5
NEW QUESTION # 18
Cloud Kicks needs to create 10 separate environments for various projects. A developer sandbox has been created with the necessary configuration and dat
a. The administrator needs to create 10 now environments with the same metadata and data for each user.
What should the administrator do to meet the requirements?
- A. Use the existing sandbox as a sandbox template.
- B. Use a scratch org definition to copy sandbox.
- C. Use clone a sandbox option from the existing sandbox.
- D. Use refresh sandbox without Auto Activate.
Answer: A
NEW QUESTION # 19
The Sales manager at SFB Industries would like to display the amounts closed this month this quarter, and this year so far on an existing dashboard. Which component would best represent this?
- A. Gauge
- B. Chart
- C. Table
- D. Metric
Answer: D
NEW QUESTION # 20
The sales manager at Universal Containers wants to see all opportunities that do not have any activities.
Which report type could be used to meet this requirement? Choose two answers. * (1 Point)
- A. A custom report type with Opportunity as the primary object and Activity as the secondary object
- B. A standard opportunity filtered by the field Last Activity and a custom date range that is blank
- C. A joined report using an opportunity report in Block A; a task and event report filtered by tasks for Block B
- D. An opportunity report with across-object filter of opportunities without activities
Answer: B,D
NEW QUESTION # 21
Universal Containers has set up a picklist dependency between region and zone on the Account object. The sales manager has requested that when a user selects a region, a zone must also be selected.
How should this be achieved?
- A. Make the zone field required on the page layout.
- B. Create a validation rule using ISBLANK().
- C. Set default values for both picklist fields.
- D. Make both picklist fields required at the field level.
Answer: B
NEW QUESTION # 22
The VP of Finance wants to ensure that once an opportunity is closed, it cannot be modified by any user. How can an administrator meet this requirement?
- A. Set all fields to Read only on the standard Closed Opportunity page layout
- B. Create a workflow field update to update the IsClosed field to True If a closed opportunity is modified
- C. Set the Do Not Modify Closed Opportunity permission for all profiles
- D. Create an opportunity validation rule with the following formula: PRIORVALUE (IsClosed) = True
Answer: D
NEW QUESTION # 23
After a recent release, users report that the look and feel of the app they use is different. Fields are appearing in a different place on the page, related lists are missing, and tabs are rearranged.
How should an administrator troubleshoot this?
- A. App Manager
- B. Debug Log
- C. Setup Audit Trail
- D. Page Layouts
Answer: C
NEW QUESTION # 24
The accounting team at Universal Containers is looking to roll out two new custom objects: a parent Invoice object and a child Payment object. Whenever a Payment record is created, the Invoice object should be updated to reflect the current outstanding value of the Invoice.
What should the administrator do to build this functionality?
- A. Create a master-detail relationship on the Payment and a workflow cross object field update.
- B. Create a lookup-relationship on the Payment with a Roll-up Summary field on the Invoice.
- C. Create a lookup-relationship on the Payment and a workflow cross object field update.
- D. Create a master-detail relationship on the Payment with a Roll-up Summary field on the Invoice.
Answer: D
Explanation:
Creating a master-detail relationship on the Payment with a Roll-up Summary field on the Invoice will build this functionality. A master-detail relationship creates a parent-child relationship between two objects, where the child records inherit the sharing and security settings of their parent. A Roll-up Summary field calculates values from related child records, such as count, sum, min, or max. In this case, the Roll-up Summary field on the Invoice can calculate the sum of all Payments related to it and subtract it from the Invoice amount to get the current outstanding value. Reference: https://help.salesforce.com/s/articleView?id=sf.relationships_considerations.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up_summary_fields.htm&type=5
NEW QUESTION # 25
Dreamhouse Realty recently learned that the major listing service it utilizes can accept messages to a specific endpoint. The realtors want to utilize this to be able to quickly update the listing price on properties after it has been approved.
What automation tool should the administrator configure?
- A. Email Alert
- B. Flow
- C. Platform Event
- D. Process Builder
Answer: B
NEW QUESTION # 26
As part of their yearly audit, the compliance team at Cloud Kicks would like to track when a user's profile has been changed and who changed the data.
What should the administrator review to meet this requirement?
- A. Field History Tracking
- B. Historical Trending
- C. Analytic Snapshot
- D. Setup Audit Trail
Answer: D
NEW QUESTION # 27
Which two ways can an administrator review the page performance for a Lightning record page?
Choose 2 answers
- A. Analyze Button
- B. Pages Menu
- C. Activation Button
- D. Lightning Usage App
Answer: A,B
Explanation:
The Analyze button is a tool that allows administrators to view the performance metrics of a Lightning record page, such as load time, component count, and component type. The Pages menu is a tool that allows administrators to access the Lightning Page Performance Optimizer app, which provides recommendations and best practices for improving the performance of a Lightning record page
NEW QUESTION # 28
Universal Containers wants customers who buy the Freight Container product to be baled in monthly installments. How can an administrator meet this requirement?
- A. Create custom fields on the product
- B. Create a workflow rule on the product
- C. Create a default revenue schedule on the product
- D. Create a default quantity schedule on the product
Answer: C
NEW QUESTION # 29
AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to
remove the primary Account from a Contact but is unable to do so. The administrator has already
updated the page layout to no longer require an Account.
What could be the issue?
- A. The Account Contact relationship record needs to be deleted first in order to disassociate the Contact from the Account.
- B. Private Contacts need to be enabled in Setup.
- C. A primary Account relationship is required on a Contact regardless of the page layout settings.
- D. The Contact has indirect relationships to other Accounts.
Answer: C
NEW QUESTION # 30
Dylan has submitted a vacation request for approval by his manager. Palmers, Dylan's manager is not receiving any email alerts. What can you use in order to troubleshoot the issue?
- A. Time-Based Workflow
- B. Setup audit trail
- C. Debug Log
- D. Email log
Answer: D
NEW QUESTION # 31
An administrator recently Implemented multi-factor authentication (MFA) with a standard security level selectee. They are receiving cases that users are unable to log in.
What should me administrator do to troubleshoot?
- A. Check the session security level required at login on the user profile.
- B. Reset the user passwords and ask them to try again.
- C. Change MF-A to High Assurance.
- D. Temporarily disable MFA.
Answer: A
Explanation:
A session security level is a setting that determines how secure a user's session is based on factors such as their login method, their IP address, their browser, or their device. Administrators can configure different session security levels for different user profiles and assign different actions or permissions to each session security level.
Multi-factor authentication (MFA) is a feature that requires users to verify their identity using two or more factors of authentication when they log in to Salesforce, such as their username and password plus a verification code or an app-generated token. MFA can enhance the security of user sessions and prevent unauthorized access.
If an administrator recently implemented MFA with a standard security level selected and is receiving cases that users are unable to log in, they should check the session security level required at login on the user profile.
This setting determines what session security level users need to have when they log in based on their profile.
If this setting is higher than the standard security level, users may not be able to log in with MFA alone and may need additional factors of authentication. References:
https://help.salesforce.com/s/articleView?id=sf.security_sessions.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.identity_mfa.htm&type=5
NEW QUESTION # 32
AW Computing wants to embed a report chart on the Account record page that shows the value of closed sales for that account. The chart should be limited to users in the Sales Manager role on the Account record pages.
how should this be accomplished?
- A. Filter component visibility for the Sales Manager role.
- B. Create a new report and assign it to the component.
- C. Filter component visibility for the Account ID.
- D. Create a new page layout for the Sales Manager role.
Answer: C
Explanation:
To embed a report chart on a record page, you need to use a lightning component that displays report charts.
You can filter the component visibility by setting conditions based on record fields, user attributes, or device type. In this case, you can filter the component visibility by matching the Account ID field on the report chart with the Account ID field on the record page. This will ensure that only the relevant data for that account is shown on the chart. References:
https://help.salesforce.com/s/articleView?id=sf.reports_embed_chart_lightning.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.app_builder_set_component_visibility.htm&type=5
NEW QUESTION # 33
The support managers want a way to identify other cases that require similar skills or help articles. This will allow them to easily determine appropriate support agents that can assist with reoccurring customer issued.
Which two of object relationship should help accomplish this?
- A. Master-Detail Relationship
- B. Hierarchical Relationship
- C. Self-Relationship
- D. indirect Relationship
Answer: A
NEW QUESTION # 34
The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app and allows users to optionally use it to log In. The administrator would now like to look at how many users have successfully used it since It was rolled out.
What are two ways the administrator can get this Information?
Choose 2 answers
- A. Create a new view In Identity Verification History, specifying Method.
- B. Export Login History and filter based off of Authentication Method Reference,
- C. Run a session setting report, specifying login methods by user.
- D. Open the Login Access Policies In Setup which shows how many users are using MFA.
Answer: A,B
Explanation:
Salesforce Authenticator is an app that adds an extra layer of security for logging into Salesforce by requiring users to verify their identity using their mobile device after entering their username and password on Salesforce login page. To see how many users have successfully used Salesforce Authenticator since it was rolled out, an administrator can use two methods:
* A) Create a new view In Identity Verification History, specifying Method.
Identity Verification History is a tool that shows information about each identity verification event for users in your org, such as the date and time, the verification method used, the IP address, and the status of the verification. By creating a new view in Identity Verification History and specifying the method as Salesforce Authenticator, an administrator can see how many users have used the app to verify their identity when logging in. References: https://help.salesforce.com/s/articleView?id=sf.identity_verification_history.
htm&type=5
* D) Export Login History and filter based off of Authentication Method Reference.
Login History is a tool that shows information about each login attempt for users in your org, such as the date and time, the username, the source IP address, the login type, and the status of the login. By exporting Login History as a CSV file and filtering based on the Authentication Method Reference column, an administrator can see how many users have used Salesforce Authenticator as their authentication method when logging in.
References: https://help.salesforce.com/s/articleView?id=sf.monitoring_login_history.htm&type=5
NEW QUESTION # 35
AW Computing created new multi-tier service plans. The primary difference between the packages Is the length of the term. The company wants to capture start and end dates for each service plan sold, which can direr from the contract dates of the subscription.
How should an administrator ensure the data is captured properly?
- A. Configure formula fields to reflect the close date of the opportunity.
- B. Make a validation rule on the Opportunity Product object to require custom date fields based on the product family.
- C. Create a new price book for service plans with term lengths.
- D. Build a validation rule on the Opportunity object to require custom date fields based on the product(s) selected.
Answer: B
Explanation:
Make a validation rule on the Opportunity Product object to require custom date fields based on the product family is how the administrator should ensure the data is captured properly. A validation rule is a way to enforce data quality and integrity
NEW QUESTION # 36
AW Computing has a private sharing model for Its accounts, but a sales rep occasionally needs ass/stance from an engineer. What feature should be used to grant the engineer access to the necessary account, while maintaining the company's data security?
- A. Account Teams
- B. Permission Set
- C. Permission Set Group
- D. Custom Profile
Answer: A
NEW QUESTION # 37
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