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Avaya IP Office Configuration and Maintenance Sample Questions:

1. In the exhibit, the IP Office configuration shows two licenses as being "Obsolete". What does this mean?

A) The license requires a second temporary license be loaded to allow this license to be valid.
B) The license is not needed on the installed release of the software.
C) This is a temporary upgrade license.
D) The license is the wrong license for the SD Card installed in the IP Office.

2. A customer wants to set up two IP500v2 Office control units at different sites. They want to automatically exchange Information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office.
Which H.323 supplementary service signaling method do you implement?

A) H.450
B) QSIG-B
C) QSIG-A
D) IP Office SCN

3. A customer has a help desk call center with 50 agents. Agent time on call are billable to the clients calling in. which combination of features best meets their needs?

A) ACD via VM Pro Campaign Manager and a campaign database
B) ICR with account codes and CDR-enabled for billing.
C) VoiceMail Pro, Account codes with CLI, one-X Portal Call Accounting
D) ACD to distributed Hunt Groups and one-X Portal Call Accounting

4. A customer would like all incoming calls originating from the 719 area code routed to the Region719 hunt group. Which two steps are needed to program an Incoming Call Route (ICR) to meet this requirement? (Choose two.)

A) Enter 719 in the Incoming CLI field.
B) Add an Incoming Call Route for Any Voice with the destination of the Region719 hunt group.
C) Select the Receptionist hunt group as the fallback Extension.
D) Enter 719 in the Incoming Number field.
E) Edit the default ICR destination to Rogion719 hunt group.

5. If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

A) Debug Manager on DTE port
B) SSA Snapshot
C) System Monitor with default filters
D) System Monitor with ISDN L3 filter options enabled

Solutions: