Avaya IX™ Calling Design : 31860X

  • Exam Code: 31860X
  • Exam Name: Avaya IX™ Calling Design Exam
  • Updated: Aug 03, 2026
  • Q & A: 62 Questions and Answers

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Avaya 31860X Exam Syllabus Topics:

SectionWeightObjectives
Core Solution Design25%- Avaya IX Calling core components design
- User and device provisioning model
- Call routing and handling design
- Media and signaling design
Deployment & Troubleshooting10%- Monitoring and performance optimization
- Common design issues and resolution
- Deployment planning and validation
Design Principles & Requirements Analysis20%- Customer requirements gathering
- Dial plan and numbering scheme design
- Network infrastructure assessment
- Scalability and redundancy planning
Security & Compliance15%- Security framework and policies
- Regulatory compliance requirements
- Encryption and authentication
Integration & Interoperability20%- Interoperability with Avaya Aura
- Integration with PSTN and legacy systems
- Third-party application integration
Avaya IX Calling Overview10%- Integration with other Avaya platforms
- Solution architecture and components
- Key features and benefits

Avaya IX™ Calling Design Sample Questions:

1. A customer with an existing Communication Manager 6 (CM) duplex solution with g4bos and isdn trunks at their main location, is adding some remote sites with G430 gateways and local ISDN trunks for survivability and local calling. They will be inter-connecting them with an MPLS network with limited bandwidth to these remote sites. They want a network design that will restrict voice traffic to a defined level with the ability to overflow to the PSTN.
What would be the minimum network region design look like?

A) One IP network region per remote location, connect each remote network region directly to the main site's network region, G.729 inter-region codec, implement Call Admission Control (CAC) with Inter-gateway Alternate Routing (IGAR)
B) One IP network region per remote location, two Intervening network regions, G.729 inter-region codec, implement Call Admission Control (CAC)
C) Two IP network regions per remote location, (one for the gateway, and one for the telephones), one intervening network region, G.729 inter-region codec,implement Call Admission Control (CAC) with Inter-gateway Alternate Routing (IGAR)
D) One IP network region per remote location, one intervening network region, G.729 inter-region codec, implement Call Admission Control (CAC) with Inter-gateway Alternate Routing (IGAR)


2. A customer wants to prevent additional calls from being established, and to preserve the quality active calls when the capacity limit on the WAN link is reached. The branch inter-office communication use rate is one trunk for every 20 users over the customer's star topology WAN. 600k of the WAN bandwidth is dedicated to voice.
Assuming G.729 (30k bandwidth per call) is used, which Call Admission Control (CAC) limit will meet the customer s requirement?

A) Set the CAC limit to 200 intra-branch calls globally in the WAN network.
B) Set the CAC limit to 10 incoming calls and 10 outgoing inter-branch calls at each branch.
C) Set the CAC limit to 2 Mbps just for voice traffic at the headquarters main office WAN connection.
D) Set the CAC limit to 20 inter-branch calls for each branch location.


3. A Sales Engineer is designing an Avaya Aura 8.x solution where 900 video users are being added. There is enough bandwidth for all users to establish video calls at 6 Mbps.
Which video codec will provide the best video quality that the network will support?

A) H.261
B) H.263
C) H.264
D) H.262


4. In a discussion with your customer you are explaining local survivability and the SIP Trunkingfunctionality provided by a Branch Session Manager.
Which two statements would be a part of your discussion? (Choose two.)

A) The Local Survivable Processor (LSP) connects directly to the SIP Service Provider.
B) The branch gateways connect with the Local Survivable Processor (LSP), which serves as the controller.
C) Outgoing calls from the branch are routed through the LSP and branch gateway before going to the SIP Service Provider.
D) The control of the branch SIP telephones transfers from the core network Session Manager to the Branch Session Manager.


5. While working on a proposal that includes Avaya IX messaging you are comparing required features and licensing. Which Avaya IX Messaging feature requires an additional license?

A) Single sign on (SSO)
B) Sync with Office 365 & Google emails
C) Text to Speech (TTS)
D) Additional non-Avaya PBX integrations


Solutions:

Question # 1
Answer: B
Question # 2
Answer: D
Question # 3
Answer: D
Question # 4
Answer: B,C
Question # 5
Answer: C

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