Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 : 132-S-816

  • Exam Code: 132-S-816
  • Exam Name: Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Exam
  • Updated: Aug 27, 2026
  • Q & A: 95 Questions and Answers

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Avaya 132-S-816 Exam Syllabus Topics:

SectionObjectives
Topic 1: IP Office System Architecture- Control unit hardware and expansion modules
- IP Office components and deployment models
Topic 2: User and Extension Management- User provisioning and profiles
- Extension numbering and assignment
Topic 3: Security and Access Control- Network security considerations
- User permissions and system access control
Topic 4: Call Routing and Telephony Features- Hunt groups and call distribution
- Inbound and outbound call routing
Topic 5: System Maintenance and Troubleshooting- Monitoring system performance and logs
- Fault isolation and resolution procedures
Topic 6: Installation and Initial Configuration- Licensing and feature activation
- System setup and configuration wizard
Topic 7: SIP and Trunk Configuration- SIP trunk setup and troubleshooting
- PSTN connectivity and gateway configuration
Topic 8: Voicemail and Unified Messaging- Voicemail Pro configuration
- Message delivery and integration options

Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:

Question 1

Which statement is true when debugging the connectivity of voice messages being delivered from the Avaya Messaging Application Server (MAS) to the Microsoft Exchange Server?

A. The MAS#1 - Windows Domain Controller is down for the VMD.
B. SMTP is blocked on the MAS.
C. The private LAN is not configured.
D. The MS Exchange SMS Tools are used to open the Microsoft Exchange Organization.


Question 2

You want to administer a personal operator for a subscriber. You open the mailbox profile and input the operator's extension. However, when you click the pulldown menu for Personal Operator Schedule, the only possible choice is (none).
What must be done to allow more choices?

A. Modify the subscriber's Class of Service to allow this feature.
B. Define an attendant schedule on the Attendant Schedule tab in the TUI heading of VMSC.
C. Type in the name of a new schedule, right-click, and choose Edit.
D. Delete the mailbox and rebuild a new one.


Question 3

In Message Networking (MN) you have set up the system parameters for Enterprise Lists.
Where should you go to create a new Enterprise List?

A. MN Administration > Subscriber Admin-Bulk
B. Reports> Enterprise Lists Reports
C. Enterprise List Administration > E-List Scripts
D. Enterprise List Administration > E-List Management


Question 4

Which message category is new in Modular Messaging (MM) release 3.1?

A. Draft
B. Deleted
C. Saved
D. Offline


Question 5

In a multiple Avaya Messaging Application Server (MAS) environment, during scheduled maintenance of the Microsoft Exchange server, the server is unavailable. A subscriber logs in via the TUI and listens to two messages and hangs up. Later the same subscriber logs in via the TUI and finds that there are no messages during the same maintenance downtime.
What is the likely cause of the problem?

A. The subscriber's TUI administration was changed to Audix or Serenade.
B. The subscriber deleted the messages from the Microsoft Exchange Server using Microsoft Outlook.
C. Centralized Offline Storage Folder was not configured correctly.
D. The subscriber had offline access and deleted the messages during the maintenance.


Solutions:

Question 1
Answer: D
Question 2
Answer: B
Question 3
Answer: D
Question 4
Answer: A
Question 5
Answer: C

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