ServiceNow Certified Implementation Specialist - Application Portfolio Management : CIS-APM

  • Exam Code: CIS-APM
  • Exam Name: Certified Implementation Specialist - Application Portfolio Management
  • Updated: Sep 14, 2026
  • Q & A: 30 Questions and Answers

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About ServiceNow Certified Implementation Specialist - Application Portfolio Management : CIS-APM Exam

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Introduction to Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam

The Certified Implementation Specialist-Application Portfolio Management test certifies that a qualified candidate has the expertise and necessary knowledge to contribute to ServiceNow Application Portfolio Management application configuration, implementation, and maintenance, including related documentation, portals, and other application integrations. The Application Portfolio Management (CIS APM) Exam Specification of the ServiceNow Certified Implementation Specialist specifies the aim, audience, testing choices, exam content coverage, test structure, and prerequisites for being a ServiceNow Certified APM Implementation Specialist.

ServiceNow clients, associates, personnel, and those interested in becoming a ServiceNow APM implementer have access to the Accredited Implementation Specialist-Application Portfolio Management test. CIS APM Exam test questions are based on official training materials for ServiceNow, the ServiceNow documentation site, and the developer site for ServiceNow. Study materials that are posted online elsewhere are not official and can not be used to prepare for the exam. Learn how to apply the APM based on the phases of the technique of ServiceNow Implementation (SIM).

Following are several modules in this sequence that instruct how to implement APM:

  • Configure APM
  • Support customers through the workshop process
  • Navigation
  • Transition Phase
  • Utilizing Guided Set‑up
  • APM Fundamentals
  • APM Key Features
  • Preparing for a workshop
  • Project Kick‑off Phase
  • Create Phase
  • APM and how does it work
  • Workshop Phase

Check out the CIS APM practice exams for a better understanding of how these modules are spread in the exam.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-apm-implementation-blueprint.pdf

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What is the duration, language, and format of the Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam

  • Multiple Select (select all that apply) There are at least four possible answers for any multiple-select question on the exam. How many responses should be selected will be mentioned in the question. The applicant taking the exam checks the reaction choices and chooses ALL answers that answer the question correctly. There are two or more correct answers to multiple-select questions.

  • Number of questions: 30

  • Language of Exam: English

  • Passing score: 70%

  • Duration of Exam: 60 minutes

  • Format: Multiple Choice (single answer) There are at least four possible answers for every multiple-choice question on the test. The applicant taking the exam checks the reaction choices and chooses the one reaction to answer the question most correctly.

  • Examination platform: Online proctored or on-site

How much Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam Cost

The exam itself does not have a price but applicants must complete the prerequisite courses mentioned above. These courses will cost some amount to the applicants. Furthermore, the students will encounter other costs when they prepare for the exam like having to pay for the CIS APM exam dumps pdf and the CIS APM practice exams which will also add to the cost of the exam. Hover on to the website where these training courses could be found to check the exact prices of the courses. The links are provided above. After completion of the prerequisite courses, students will receive a voucher via which they can register for the exam. If applicants fail the exam, they can retake the exam three more times, but at some cost.

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ServiceNow CIS-APM Exam Syllabus Topics:

SectionObjectives
Integration with ServiceNow Platform- CMDB integration
- Integration with Demand and Project Management
Application Portfolio Management Overview- APM purpose and value
- Key concepts and terminology
Technology Portfolio Management- Cost and risk evaluation
- Technical debt analysis
Application Inventory and Portfolio Structure- Application identification and classification
- Application lifecycle management
- Business capability mapping
Reporting and Analytics- Portfolio dashboards and KPIs
- Decision support reporting
Application Rationalization- Scoring and assessment criteria (business fit, technical fit)
- Rationalization models (tolerate, invest, migrate, eliminate)

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