Salesforce Financial Services Cloud Accredited Professional : AP-208

  • Exam Code: AP-208
  • Exam Name: Financial Services Cloud Accredited Professional
  • Updated: Aug 10, 2026
  • Q & A: 172 Questions and Answers

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About Salesforce Financial Services Cloud Accredited Professional : AP-208 Exam

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Salesforce AP-208 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Financial Services Cloud Overview10%- Key differentiators from standard Salesforce CRM
- Core capabilities of Financial Services Cloud
- Use cases for Banking, Wealth Management, and Insurance
Topic 2: Data Model and Architecture18%- Financial Account and Financial Holding objects
- Custom objects for financial products
- Individual and Household data model
- Relationship mapping between accounts and contacts
Topic 3: Client Management15%- Household management
- Relationship types and hierarchy
- Client lifecycle management
- Client profiling and segmentation
Topic 4: Analytics and Reporting12%- Key metrics for financial advisors
- Custom reporting requirements
- Financial Services Cloud reports and dashboards
Topic 5: Implementation and Configuration10%- Security model considerations
- Best practices for deployment
- Setup and configuration basics
Topic 6: Wealth Management Capabilities20%- Investment portfolio management
- Financial goals and planning
- Performance monitoring
- Asset allocation tracking
Topic 7: Banking and Lending Features15%- Account aggregation
- Compliance and regulatory considerations
- Digital lending workflows

Salesforce Financial Services Cloud Accredited Professional Sample Questions:

1. A company wants to convert its Salesforce Financial Services Cloud implementation from using the individual account model to using person accounts.
Which three things should a consultant do to prepare for the conversion?

A) Ensure each individual account to be converted is not a parent account of any other account records.
B) Ensure all individual account records to be converted are only linked to exactly one contact record.
C) Update all opportunities linked to individual account records to be owned by the individual account record's owner.
D) Ensure each account.phone field in the individual account record is blank.
E) Test out the conversion in a sandbox, including all integrations and customizations.


2. A Financial Services Cloud (FSC) administrator is assigning permission set licenses to users, including personal bankers. Which permission set license is recommended for this set of users?

A) FSC Standard permission set license
B) FSC Foundations permission set license
C) FSC Basic permission set license
D) FSC Extension permission set license


3. A financial services company wants to use the Financial Services Cloud Person Account data model. The company needs two Person Account record types, one to represent Individual customer and one to represent Individual independent advisors that send referrals.
What should the administrator do to set up the new record types?

A) Configure Individual Record Type Mapper" custom metadata.
B) Create a record type on the Contact object.
C) Create custom fields on the Person Account object.
D) Enable "Use Person Account" custom setting.


4. What are the three building blocks of Flow Orchestration?

A) Stages
B) Steps
C) Blocks
D) Processes
E) Work Items


5. The Salesforce Admin wants to make it easier for call center agents to complete some common tasks by setting up flowsand launch them from the Retail Banking Console. What does the Admin have to keep in mind when setting up Flows?

A) To open. edit, or create a Flow in Flow Builder, the user needs the Run Flows permission.
B) To use a Flow, a user must have access to the underlying object and its field
C) To use Financial Services Cloud Flows, you'll need the Financial Services Managed Package installed m the org and the Financial Services Cloud a permission setassigned to the user.
D) Flows can be used to provide step-by-step guidance for address changes, without the need for then agent to navigate to different screens.


Solutions:

Question # 1
Answer: A,B,E
Question # 2
Answer: A
Question # 3
Answer: A
Question # 4
Answer: A,B,E
Question # 5
Answer: C

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