Salesforce Certified Sales Cloud Consultant : Sales-Con-201

  • Exam Code: Sales-Con-201
  • Exam Name: Salesforce Certified Sales Cloud Consultant
  • Updated: Aug 10, 2026
  • Q & A: 192 Questions and Answers

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Salesforce Sales-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Practical Application of Sales Cloud Expertise33%- Leverage Campaigns and integration tools
- Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams
- Configure Products, Price Books, Quotes, and multi-currency settings
- Build end-to-end sales processes from Lead to Close
Consulting Practices14%- Project management and delivery lifecycle
- Discovery, requirement analysis, and solution design
- Facilitate successful engagements and adoption
Sales Lifecycle23%- Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI
- Analyze sales and marketing processes
- Design reports and dashboards based on KPIs
Data Management15%- Data migration and integration considerations
- Ensure data quality and scalability
- Manage data governance and maintenance
Implementation Strategies15%- Align sales processes with organizational goals
- Translate business requirements and KPIs into Sales Cloud solutions
- Plan deployment and post-implementation improvements
Predictive and Generative AI13%- Apply Trusted AI Principles and ethical guidelines
- Use AI tools in Sales Cloud and Agentforce for Sales

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. The sales director at Universal Containers wants to ensure that a custom field on the Lead object is excluded from Einstein Lead Scoring.
How should the consultant meet the requirement?

A) Omit the custom field from the Scoring Model.
B) Clear the custom field values on Lead records.
C) Remove the custom field from Lead page layouts.


2. Cloud Kicks has configured Account Teams and is ready to live in production.
How should the consultant migrate the Account Team Members records to production?

A) Deploy them with change sets.
B) Distribute them with packages.
C) Migrate them via Data Loader,


3. A small company has hired a consultant to plan its Sales Cloud implementation. The company wants to get up and running with Sales Cloud right away. The deadline has yet to be established and the requirements still need to be defined.
Which project management methodology should a consultant recommend to ensure the implementation is successful?

A) Agile
B) Waterfall
C) Kanban


4. Universal Containers (UC) does business with a contact associated with a specific account with the contact role of executive.
The contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to track the contact on both accounts.
What is the most efficient solution that the consultant should implement to meet the requirement?

A) Create a new Contact record related to the nonprofit account.
B) Enable the Contact to Multiple Accounts feature.
C) Create a new lookup field on the Contact record.


5. The sales team at Cloud Kicks needs to track the number of retail locations for each of its leads. Once the lead is converted, the sales team wants to see the number of retail locations related to their customers. The service team also wants to view this information.
What should the consultant do to meet this requirement?

A) Create a custom object related to the Account and Lead objects to store the retail locations.
B) Add roll-up summary fields to calculate the number of retail locations related to the Account and Lead objects.
C) Map the custom field from the Lead object to the custom field on the Account object during lead conversion.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: C
Question # 3
Answer: A
Question # 4
Answer: B
Question # 5
Answer: C

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