SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One : C-PXSUP-90

  • Exam Code: C-PXSUP-90
  • Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One
  • Updated: Oct 07, 2026
  • Q & A: 80 Questions and Answers

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SAP C-PXSUP-90 Exam Syllabus Topics:

SectionWeightObjectives
Incident Management Fundamentals20%- Support Process Overview
  • 1. Business hours and SLA configuration
    • 2. Message lifecycle and status management
      • 3. Response and escalation procedures
        - SAP Support Infrastructure
        • 1. Connecting to SAP Global Support
          • 2. SAP Solution Manager Work Centers
            • 3. SAP Notes and Knowledge Base search
              SAP Business All-in-One Support25%- Application-Specific Support
              • 1. Incident handling for preconfigured business processes
                • 2. Customizing and transport management
                  • 3. System monitoring and health checks
                    ABAP System Analysis & Troubleshooting40%- Error & Performance Analysis
                    • 1. Debugging techniques and runtime analysis
                      • 2. Traces: SQL Trace, ABAP Trace, ST05
                        • 3. System logs: SM21, ST11, SM13, SM12
                          - ABAP Workbench & Dictionary
                          • 1. Data Dictionary objects and attributes
                            • 2. Transactions SE80, SE11, SE16, SM30
                              • 3. Screen processing (PAI/PBO) and system fields
                                Advanced Support Tools & Procedures15%- SAP Note Implementation
                                • 1. Transaction SNOTE usage
                                  • 2. Correction instruction application
                                    - Collaboration & Reporting
                                    • 1. Support reporting and documentation
                                      • 2. Updating messages with SAP

                                        SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

                                        Question #1

                                        What does priority in incident management mean? (Choose two)

                                        • A. It is an attribute of the customer's system.
                                        • B. It is an attribute of an issue.
                                        • C. It is an attribute of the Service Desk.
                                        • D. It is an attribute that characterizes the urgency of an issue.
                                        Reveal Solution  Discussion  0

                                        Correct Answer: B,D  🗳️

                                        Question #2

                                        In the Service Desk, where can you search for SAP Notes?

                                        • A. Via transaction SAP_NOTE
                                        • B. Via the Tab SAP Notes in the message
                                        • C. Via transaction SNOTE_SEARCH
                                        • D. Via transaction SNOTE
                                        Reveal Solution  Discussion  0

                                        Correct Answer: B  🗳️

                                        Question #3

                                        Which tool analyzes program terminations? (Choose two)

                                        • A. ABAP Editor (SE38)
                                        • B. System Log (SM21)
                                        • C. Data Dictionary (SE11)
                                        • D. Dump Analysis (ST22)
                                        Reveal Solution  Discussion  0

                                        Correct Answer: B,D  🗳️

                                        Question #4

                                        Which one of the following statements about the return code is true? (Choose two)

                                        • A. All ABAP commands support a return code. After every ABAP statement, the return code is determined again.
                                        • B. A return code can only have one value at a certain time.
                                        • C. A return code is a system field that is automatically filled (and changed) when a certain ABAP command has been executed.
                                        • D. A return code is a unique key that is sent from the ABAP program to the SAPGUI so that the right screen will be selected from the front end's local repository.
                                        Reveal Solution  Discussion  0

                                        Correct Answer: B,C  🗳️

                                        Question #5

                                        What information do you find in the flow logic of a screen? (Choose two)

                                        • A. The names of modules that are being executed before a screen can be sent to the database server.
                                        • B. The names of modules that are being executed after control returns from the application server to the database server.
                                        • C. The names of modules that are being executed before a screen can be sent to the presentation server.
                                        • D. The names of modules that are being executed after control returns from the presentation server to the application server.
                                        Reveal Solution  Discussion  0

                                        Correct Answer: C,D  🗳️

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