[Q17-Q42] Full Nonprofit-Cloud-Consultant Practice Test and 270 Unique Questions, Get it Now!

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Full Nonprofit-Cloud-Consultant Practice Test and 270 Unique Questions, Get it Now!

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To prepare for the exam, Salesforce offers various resources such as study guides, online courses, and webinars. Additionally, there are many third-party resources available such as books, practice exams, and study groups. It is recommended that individuals have at least six months of experience working with Salesforce before attempting the exam.

 

NEW QUESTION # 17
A nonprofit admin needs to import lists of Contacts into Salesforce Campaigns regularly from CSV files using the NPSP Data Import too\.
What should the consultant consider when setting up this process for the nonprofit?
Choose 2 answers

  • A. Existing Campaigns are matched by exact Name.
  • B. NPSP Data Import Dry Run will validate Campaign Member Status.
  • C. NPSP Data Import will automatically create the Campaign Member with the default Member Status.
  • D. Respect Duplicate Matching Rules' should be checked in NPSP Settings.

Answer: B,C


NEW QUESTION # 18
A fundraiser at a nonprofit wants to be donation solicitations on which she is easily track and update her gift asks.
What should requirement

  • A. Path
  • B. Einstein for Nonprofits
  • C. Manage Campaign Members
  • D. Kanban View

Answer: D


NEW QUESTION # 19
A nonprofit wants a report that shows Opportunity and General Accounting Unit (GAU) custom field data for gifts to the "General Fund' GAU. The nonprofit wants to add filters so only the gifts connected to the 'Annual Campaign' are shown.
Which report should the consultant implement?

  • A. Opportunity report type with cross filter for Opportunities with GAU Allocations and filter on Opportunity object for the Primary Campaign Source = 'Annual Campaign' and on the GAU Allocations object for General Accounting Unit = 'General Fund'
  • B. GAU Allocations with Opportunity report type and filter on the GAU Allocation object for Campaign = 'Annual Campaign" and General Accounting Unit = 'General Fund'
  • C. Opportunity report type with cross filter for Opportunities with GAU Allocations with filter on the cross filter for Campaign = 'Annual Campaign' and General Accounting Unit = 'General Fund'
  • D. GAU Allocations with Opportunity report type and filter on the Opportunity object for the Primary Campaign Source = 'Annual Campaign' and filter on the GAU Allocation object for General Accounting Unit = 'General Fund'

Answer: D


NEW QUESTION # 20
A nonprofit organization is using Salesforce with the NPSP pre-installed. The nonprofit organization wants to give prospective volunteers a way to fill out their volunteer application online. How should this be accomplished?

  • A. Set up the Volunteers for Salesforce Site Contact Information Site on the nonprofit's website.
  • B. Create a Chatter Group for prospective volunteers, assign them a Chatter Free license, and have users complete the form.
  • C. Set up the Volunteers for Salesforce Volunteer Signup Form on the nonprofit's website.
  • D. Create a web-to-case form in Salesforce with the fields needed to capture the information asked for on the form.

Answer: C


NEW QUESTION # 21
A development director needs to understand which organizations have given to the nonprofit in some year prior to the current, but have not contributed to the nonprofit in the current year. How should the consultant accomplish this task?

  • A. Customize the date range on the NPSP SYBUNT report for Accounts
  • B. Create an Opportunity report that compares Contact donations from the previous fiscal year to the current
  • C. Customize the date range on the NPSP LYBUNT report for Accounts
  • D. Customize the date range on the NPSP SYBUNT report for Contacts

Answer: A


NEW QUESTION # 22
A nonprofit organization created a custom Opportunity name for all organization donations.
Which two considerations should the consultant discuss with the organization? Choose 2 answers

  • A. The organization should change existing Opportunities to the new naming convention through an upsert.
  • B. The custom naming convention only applies to new Opportunities of matching record types; it is not retroactive.
  • C. The organization should only change existing Opportunities to the new naming convention by using the
    "Refresh Name" action.
  • D. The organization should change existing Opportunities to the new naming convention by using the
    "Refresh All Opportunity Names" button in Bulk Data Processes.

Answer: C,D


NEW QUESTION # 23
A nonprofit wants to manage incoming donations, and provide a portal for its constituents and staff members. The nonprofit also wants to create a new web experience for constituents.
Which solution should a consultant recommend?

  • A. NPSP with Accounting Subledger
  • B. NPSP with Account Engagement
  • C. NPSP with Program Management Module
  • D. NPSP with Experience Cloud

Answer: D


NEW QUESTION # 24
A nationally federated nonprofit is implementing a single Salesforce org to provide shared fundraising services to its four regional affiliates. Each affiliate and the national nonprofit must see only its own donor data.
Which Salesforce feature would enable this level of record access?

  • A. Criteria-based sharing
  • B. Record Types
  • C. Role Hierarchy
  • D. Divisions

Answer: D

Explanation:
(Role hierarchy)
https://trailhead.salesforce.com/en/content/learn/modules/data_security/data_security_records Role hierarchies ensure managers have access to the same records as their subordinates. Each role in the hierarchy represents a level of data access that a user or group of users needs.


NEW QUESTION # 25
A consultant is about to begin a data project with a nonprofit to clean up Opportunity data.
Which opportunity data situation requires a consultant to temporarily disable NPSP Triggers for performance reasons?

  • A. Uploading 600,000 new Organization Accounts without addresses
  • B. Uploading 100,000 new Task records
  • C. Uploading 400,000 new records to a custom object
  • D. Uploading 1 million new Contact records

Answer: D


NEW QUESTION # 26
A finance associate needs to track specific funds associated with gifts from individuals and organizations.
Gifts may be received as either single amounts associated with one or more funds, and totals by fund will need to be reported on for reconciliation with a finance system.
How should the consultant accomplish this with NPSP?

  • A. Create Campaign records for each of the funds, and associate them with the Opportunity Primary Campaign field on the Opportunity records representing the amounts towards each fund.
  • B. Create Campaign records for each of the funds, create a custom Lookup to Campaigns on the Payment Object, and associate them with Payment records representing the amounts towards each fund.
  • C. Create a custom multi-select picklist on the Opportunity record to allow for choosing each of the funds towards which the gift is designated.
  • D. Create General Accounting Unit records for each of the funds, and associate them with the Opportunity by GAU Allocation record amounts representing the amounts towards each fund.

Answer: D


NEW QUESTION # 27
A system administrator encounters an error at run time that a record couldn't be updated when a Customizable Rollup ran. What should the consultant check?

  • A. If the Target Field has a validation rule
  • B. If the Target Object is a custom object
  • C. If the Target Field exists
  • D. If the Target Field is a NPSP field

Answer: A


NEW QUESTION # 28
A large non-profit organization needs to keep track of a vast network of donors in NPSP. The donors have their own complex relationships, where they may be related to many different Accounts. Which Salesforce object does Saleforce.org recommend using to address this complexity?

  • A. Relationships
  • B. Contact (associated to Multiple Accounts)
  • C. Connections
  • D. Affiliations
  • E. Organization Accounts

Answer: D


NEW QUESTION # 29
A nonprofit receives many tribute gifts and wants to ensure that the person being honored by the gift consistently receives the proper soft credit.
How should the consultant advise them to configure this in NPSP?

  • A. In the New Donation entry screen populate the Honoree lookup field.
  • B. Set the Contact Role for individual Opportunities to Honoree.
  • C. Enable Advanced Mapping and map the Honoree to Honoree Opportunity Contact Role.
  • D. Set up Automatic Opportunity Contact Roles and enter Honoree for Honoree Opportunity Contact Role.

Answer: D

Explanation:
https://trailhead.salesforce.com/en/content/learn/modules/opportunity-settings-in-nonprofit-success-pack/set-up-soft-credits-npsp
https://trailhead.salesforce.com/en/content/learn/modules/donation-soft-credit-management-with-nonprofit-success-pack/create-and-manage-soft-credits Need to read about Honoree and Soft credit in detail


NEW QUESTION # 30
A nonprofit wants to make a substantial technology shift that will affect multiple teams and departments.
Which two initial steps should a consultant discuss with the nonprofit?
Choose 2 answers

  • A. Establish a sense of urgency.
  • B. Deploy features to meet departmental requirements.
  • C. Form a powerful guiding coalition.
  • D. Summarize final technology implementation steps.

Answer: B,D


NEW QUESTION # 31
The VP of Development wants to track the nonprofit organization's six campaigns nested within each other: Friends of the Organization>FY19>Capital Campaign>Annual Fund>Digital Donations>Mobile.
What should the consultant do?

  • A. Suggest changing the order of the hierarchy.
  • B. Suggest consolidating at least one of the Campaigns so that it is within the Campaign Hierarchy limit.
  • C. Create a custom lookup field, "Related Campaign" on the Campaign object.
  • D. Create a Campaign Hierarchy with the parent Campaign record as, "Friends of the Organization"

Answer: B


NEW QUESTION # 32
How should a consultant install NPSP in an existing Salesforce organization?

  • A. Download each NPSP component from The Powrt of Us Hub, install organization, and complete the post-install instructions
  • B. Download each NPSP component from the AppExchange, install in the target organization, and complete the post-install instructions
  • C. Visit the NPSP Installer page, install in the target organization, and complete the post-install instructions
  • D. Visit the NPSP Conversion Utility tool, install in the target organization, and complete the post-install instructions

Answer: C


NEW QUESTION # 33
A nonprofit organization needs to import a list of donations made at a recent gal a. Several of the donors have more than one mailing address. What is the correct order of objects to import data in Salesforce?

  • A. Lead, Account, Address, Campaign, Opportunity
  • B. Contact, Opportunity, Account, Address, Campaign
  • C. Opportunity, Campaign, Contact, Address, Account
  • D. Account, Address, Contact, Campaign, Opportunity

Answer: D


NEW QUESTION # 34
A finance associate needs to track specific funds associated with gifts from individuals and organizations. Gifts may be received as either single amounts associated with one or more funds, and totals by fund will need to be reported on for reconciliation with a finance system.
How should the consultant accomplish this with NPSP?

  • A. Create Campaign records for each of the funds, and associate them with the Opportunity Primary Campaign field on the Opportunity records representing the amounts towards each fund.
  • B. Create Campaign records for each of the funds, create a custom Lookup to Campaigns on the Payment Object, and associate them with Payment records representing the amounts towards each fund.
  • C. Create a custom multi-select picklist on the Opportunity record to allow for choosing each of the funds towards which the gift is designated.
  • D. Create General Accounting Unit records for each of the funds, and associate them with the Opportunity by GAU Allocation record amounts representing the amounts towards each fund.

Answer: D


NEW QUESTION # 35
A nonprofit wants to send messages to Contacts stored in NPSP based on their connections to the nonprofit's corporate funders.
Which object should be connected with Contacts in a report type to meet this requirement?

  • A. Relationships
  • B. Accounts
  • C. Affiliations
  • D. Opportunities

Answer: C


NEW QUESTION # 36
A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.
How should a consultant ensure the campaign stays current?

  • A. 1. Create a Contact report and filter by Total Number of Gifts.
    2. Run the report each month and click the Add to Campaign button.
  • B. 1. Add standard roll-up fields to the Contact record to calculate total number of gifts.
    2. Run the report each month filtered by this roll-up and click the Add to Campaign button.
  • C. 1. Create a list view of Opportunities and filter the list by Total Number of Gifts. 2. Run the list view each month and click the Add to Campaign button.
  • D. 1. Create a Report of Opportunities, grouped by Primary Contact, and add a filter to exclude donors who fail to meet thecriteria.
    2. Run the report each month and click the Add to Campaign button.

Answer: D


NEW QUESTION # 37
A nonprofit organization is using Cases in Salesforce for case management with its clients. The nonprofit organization wants to relate Cases for the same client to each other. How should the consultant advise the organization?

  • A. Create a custom object that connects Cases to each other with two Case lookup fields and add a check box field to designate the parent Case.
  • B. Create a custom field for an ID number and assign the same number to all cases that need to be connected
  • C. Use Case Hierarchy to connect all Cases for the client to a parent case and click on View Hierarcht to see the connected Cases
  • D. Use Case Comments and paste the URL of the first Case opened for the client in each new Case related to them.

Answer: C


NEW QUESTION # 38
A nonprofit wants its supporters to send advocacy messages to elected officials and then record which supporters sent the messages.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers

  • A. Configure Marketing Cloud to send advocacy messages from the supporters.
  • B. Set a new NPSP Engagement Level on a Contact every time a Contact sends an advocacy message.
  • C. Use an online advocacy platform from the AppExchange that syncs to Salesforce.
  • D. Organize advocacy messages into Campaigns and add the Contacts who take action as Campaign Members.

Answer: A,B


NEW QUESTION # 39
A consultant using CumulusCI has customized a nonprofit's org and wants them to validate these changes with the latest release of NPSP which will be pushed to production one week later.
What are two ways the consultant can deploy this for the nonprofit after the release is announced?
Choose 2 answers

  • A. Test customizations in an updated sandbox.
  • B. Compare the customizations to the NPSP roadmap and create a new trial org.
  • C. Install NPSP and test the customizations in a new Developer Edition org.
  • D. Configure a scratch org with NPSP dependency and test customizations.

Answer: A,D


NEW QUESTION # 40
A nonprofit using NPSP has just implemented the Program Management Module. The nonprofit wants to migrate its client and program data.
Which two steps should the consultant use to import and deduplicate the data against existing records?
Choose 2 answers

  • A. Upload the client information using the NPSP Data Importer.
  • B. Upload the client data using the Data Import Wizard.
  • C. Upload the program data using the Data Import Wizard.
  • D. Upload the program data using the NfSP Data Importer.

Answer: A,C

Explanation:
Explanation
https://powerofus.force.com/s/article/NPSP-BP-Getting-Started-Program-Management#week4


NEW QUESTION # 41
In the NPSP Data Import Template, the Account fields should contain which two types of information?
Choose 2 answers

  • A. Contact's address-related data
  • B. Household-related data
  • C. Business-related data
  • D. Contact's employer-related data

Answer: C,D


NEW QUESTION # 42
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Salesforce Nonprofit Cloud Consultant certification is a challenging exam that requires significant preparation and study. Nonprofit-Cloud-Consultant exam consists of 60 multiple-choice questions and has a time limit of 105 minutes. Candidates must score at least 69% to pass the exam. To prepare for the certification, candidates can take advantage of Salesforce's free online training resources, attend training sessions, and participate in online communities. Salesforce Certified Nonprofit Cloud Consultant (SP20) Exam certification is valid for two years, after which the candidate must retake the exam to maintain their certification.


Earning the Salesforce Certified Nonprofit Cloud Consultant (SP20) certification demonstrates a candidate's expertise in the Salesforce Nonprofit Cloud platform and their commitment to helping nonprofits achieve their missions. Salesforce Certified Nonprofit Cloud Consultant (SP20) Exam certification is highly valued by nonprofit organizations and can lead to exciting career opportunities in the nonprofit sector. With this certification, candidates can demonstrate their ability to design and implement effective solutions that help nonprofit organizations achieve their goals and make a positive impact in their communities.

 

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