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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. Which statement is true about initial contacts between a customer and a business?

A) Most initial contacts are face to face
B) Most initial contacts occur through documents.
C) Most initial contacts result in a purchase.
D) Most initial contacts occur during the day.

2. Which statement is true about the worldwide street price of imaging and printing devices?

A) The price is fluctuating.
B) The price is going down.
C) The price is going up
D) The price is staying the same.

3. What are key value propositions for replacing aging HP imaging and printing devices? (Select two.)

A) to allow employees to have personal printers
B) to reduce security configurations
C) to improve document quality and effectiveness
D) to improve HP device manageability
E) to use less paper

4. What is the role of the reseller during the support stage of the technology lifecycle?

A) to determine how to redeploy devices
B) to provide training for end users and address operation issues
C) to cross-sell additional accessories and service
D) to monitor usage and to notify managers if users abuse their printing privileges

5. A network manager is in charge of a fleet of 155 imaging and printing devices The manager wants to know which devices are used the most in order to optimize usage by redeploying the imaging and printing fleet. Which tool should the network manager use to find this information efficiently?

A) HP Embedded Webserver
B) HPOXP
C) HP Web Jetadmin
D) HP Universal Print Driver

Solutions: